FREQUENTLY ASKED QUESTIONS (FAQs)
MOST ORDERS TAKE 7-10 BUSINESS DAYS TO DESIGN, PRODUCE, PACK, AND SHIP. SOME MAY TAKE LONGER, DEPENDING ON THE DESIGN.
1. Which product should I choose, Short Term or Permanent?
Our Short Term Peel and Stick product is designed for car shows, photo shoots and races (sprint, drag, endurance, time attack, etc.). It is quick and easy to apply and meant to be disposable after a few hundred miles of driving your tires.
Our Permanent Raised Rubber Letter kits are designed for daily drivers and long term durability. These decals are meant to last the lifetime of the tire and are completely cleanable!
2. How many decals per kit?
TIREGRAFICX sell our letter and logo kits as a complete set for the entire car. There is a 12 character maximum for each phrase requested so if your phrase exceeds 12 characters you will need to place an order for another kit.
Each tire letter kits is sold in quantities of 4, designed for all four tires on the vehicle. If you select 4, you will receive a phrase to cover on side of each tire, top or bottom.
If you would like to order bulk quantities, change the quantity count using the button next to the Add To Cart selection
3. What is included with each order?
Each tire letter kit order will include the TIREGRAFICX product, application and removal instructions and our unique application adhesive (Permanent Raised Rubber Letter kit only).
4. Are these "TireGraficx" sold as individual letters or a decal kit?
We do not sell 'cookie-cutter' letters that will take hours to apply and risk incorrect spacing and orientation! Our tire letter kits are curved to fit our tire exactly as ordered and are a continuous decal on transfer film for quick and easy application. No risk of getting adhesive on your fingers or having issues with proper placement of decals!
5. I'm not sure what size letter height to order, how do I pick the right letter height for my tire letter kit?
One of the biggest risks of damage to your TireGraficx is ordering too large for the tire sidewall surface. The tire has a designated tread bead and inner bead that defines the tire sidewall surface, this is the 'safe area' for application of tire letter kits.
There are two methods of determining the proper fitment for your tire:
- Measure the sidewall surface with a ruler - Be sure to measure the sidewall, NOT the entire surface from tread to wheel! If you have any doubt, send us a photo!
- Generic Tire Sizing guidelines - Use the generic tire sizing chart below to guide your decision. Identify the aspect ratio or series (generally the middle number of the tire specification) and match to the chart. Note: some tires may have a unique aspect ratio outside of these guidelines, when in doubt email us!
Tire Series Specification MAX Recommended Letter Height
Tire Size: 245/45/R17 Recommended Height: 1.5"
When in doubt, it is safest to size the same height as the tire manufacturer's brand letters. Anything larger may risk damage in cornering or standard driving conditions.
6. Can TireGraficx produce white wall or color tire wall kits?
White wall kits, dash line kits, flares and other tire accents are all possible with TIREGRAFICX. Check out our shop to order!
Note: These kits are add more weight to the tire which may require balancing the wheel again.
7. Can you make custom fonts for my letter kit?
TIREGRAFICX are available in virtually any font! Our tire lettering kits are offered in standard fonts in the Custom Design section but you may also provide your own font if it is not listed by selecting "Font Note Listed" and adding your request to the Order Notes
8. Can you make custom logos or designs for my tire letter kit?
There are no design limitations with TIREGRAFICX! Whether you are looking for raised white lettering style, billboard style, white walls, custom logos, brand names, hashtags or a social media handle.
To upload your own design, click here.
9. What colors are TIREGRAFICX available in?
TIREGRAFICX are available in a variety of colors for each product type.
Short Term tire letter kits colors include: white, glow-in-the-dark, blue, red, green, orange, yellow, neon yellow, neon green, neon orange and neon pink.
Permanent raised rubber lettering kits are available in white, red, yellow and neon green.
We also offer custom multi-color designs to match custom PMS colors for larger quantity TireGraficx orders.
10. I don't see my tire brand in your shop, how can I order?
If you do not see you brand in the Shop, you can order through the Create Your Own section! Be sure to request any special fonts by selecting "Font Not Available" and entering in the Order Notes section.
1. What shipping options are available?
We offer several shipping options including USPS and UPS standard and expedited options. Not all shipping options come with tracking or delivery guarantee and in the event of loss TIREGRAFICX cannot replace at no charge.
2. How can I rush my order?
Have a car show this weekend and need your tire lettering kit immediately?? A 24-hour production option is available for an additional cost at check-out, select RUSH ORDER This will ensure your order is moved to the front of the line. Be sure to select expedited shipping as well!
3. Does TireGraficx ship internationally?
Yes. Email us if you're not in Europe or Asia for shipping rates.
1. My Permanent Raised Rubber Tire Letter Kit included a glue bottle that is not full, is this enough glue for my order?
The Tire Lettering kit specialty adhesive should be used sparingly so as to avoid 'oozing' after applying to the sidewall. The glue bottle is intentionally not filled completely and is more than enough to apply to your tire. Should you need more glue due to an application issue or damage from driving, contact us and we can sell you as much as you need.
This adhesive is not standard super glue and should not be substituted!
2. I'm having trouble getting the letter kit to stick, what's going on?
The most important step is the tire preparation. You may think the tire is clean but oil and dirt are difficult to remove, even new tires have to be thoroughly cleaned! Proper cleaning will ensure a successful bond.
Customers with raised lettering or 'ribs' on the tires also may face challenges. These areas require using a credit card or similar object to apply pressure in areas that are too narrow for your finger pressure. Without a contact surface, the decal cannot bond!
If you still face challenges with application, contact email@example.com for additional instructions.
3. Do I need to sand the tire sidewall prior to application?
Our product will adhere regardless of the sidewall surface including over raised, embossed and ribbed variations. The Short Term Tire Lettering Kit will conform completely with the sidewall surface and the Permanent Raised Rubber Kit will overlay the surface.
4. Does the wheel need to be balanced after installing a tire letter kit?
Our Short Term solution is made of a thin ink that adds essentially no weight and is flush with the tire sidewall surface. Our Raised Rubber Letter kits are only 0.5mm thick and also will result in a negligible weight addition.
If you order a flare or whitewall Permanent Raised Rubber Letter kit you may need to consider balancing the wheels again since this adds more weight.
CLEANING, REMOVAL & REPLACEMENT QUESTIONS
1. How do I clean my lettering kit?
The Short Term product is not intended to be cleaned once discoloration begins. However, this can be cleaned once using acetone and a rag to lightly rub over the letters. This will only provide ~50 miles of additional life.
The Permanent Raised Rubber Letter kits are designed to be cleaned after discoloring from rain, tire shine, snow, dirt, etc. This can be done using a standard whitewall cleaning agent, dirt and oil remover or acetone / rubbing alcohol.
2. Will TIREGRAFICX come off with car wash or power washing?
Short Term and Permanent Raised Rubber Letter kits both withstand standard washing and power washing!
3. I lost a letter from hitting a curb, can you replace this?
Accidents happen, so we offer free tire letter replacement for missing letters just cover the cost of shipping. Glue is an additional cost and can be purchased.
How do I become a distributor and what discounts are available?
We are always seeking to add partners to our global distribution network! We offer several packages for distributors including tire letter kits with individual letters, pre-curve brand name designs a combination of both. You can also establish a credit account and purchase as needed, no minimum order required!
How do I get sponsored?
TIREGRAFICX offers sponsorship in the form of a Brand Advocate Program. To enter, shoot us an email at firstname.lastname@example.org with your bio including details of events you attend, clubs you are associated with and photos of your vehicle.